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World wide progress Full-time Casablanca, MoroccoNegotiable

HOTEL General Manager (GM)

Posted 2 novembre 2026

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About this role

We are looking for a General Manager (GM) to lead the operations of a new 4-star hotel in Casablanca, Morocco.

Responsibilities:

  • Oversee all hotel operations, ensuring alignment with the brand's high standards for service, quality, and guest experience.
  • Lead and inspire department heads and hotel staff, fostering a culture of excellence, teamwork, and continuous improvement.
  • Define and execute the hotel's strategic goals, aligning them with corporate objectives and market trends.
  • Ensure the seamless day-to-day operation of all departments and functions.
  • Identify opportunities to improve operational efficiency, cost management, and service quality.
  • Foster a positive and productive working environment focused on employee engagement, satisfaction, and retention.

What are we looking for?

Education: Bachelor’s or Master’s degree in Hospitality Management, Business Administration, or related fields. Experience: At least 5 years as General Manager or in senior leadership roles within 4 or 5-star hotels. Local Knowledge: Familiarity with the hotel and tourism market in Casablanca and Morocco. Leadership Skills: Ability to inspire and lead diverse teams with excellent communication skills. Languages: Fluency in Arabic, Spanish and English is required. Proficiency in French is an additional asset. Guest-Centric Mindset: Focus on delivering exceptional guest experiences with attention to detail and innovation. Ability to Perform Under Pressure: Strong organizational skills to prioritize tasks and deliver results in a fast-paced environment. If you are excited about joining our team and leading this promising project in Casablanca, we would love for you to apply! Or, if you know someone who might be a great fit, please share this opportunity.

Application questions

4

You'll be asked to answer 4 additional questions when you apply.

  • Spanish proficiency (required): This role requires fluency in Spanish. What is your level (native / fluent / professional working proficiency), and in what professional settings have you used it? Required
  • Hotel leadership experience: How many years have you held a General Manager or senior leadership role in a 4- or 5-star hotel, and which properties? Required
  • New-property / pre-opening experience: Have you led a hotel pre-opening or the launch of a new property? If yes, briefly describe your role and the outcome. Required
  • Availability: What is your current notice period and your earliest start date in Casablanca? Required

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